Responding to Crisis
Our thoughts are with the people of Ukraine and everyone who has been impacted by the current humanitarian crisis in the region. We are refunding AIB International Payment charges to customers who send money to family, friends and charities in Ukraine. We will apply this refund, and customers do not need to take action. (However, charges may be applied by other banks when making such payments, which we cannot refund.)
As part of the global and European banking community, we recognise the role of banks in the implementation of financial sanctions and we will comply with all obligations in this regard.
To that end, we are currently applying extra due diligence to payments made from and to Russia. And, as a result, some of these payments may take longer than usual.
This is a rapidly evolving situation. Relevant updates will be posted here.